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Refund & Returns Policy

Refund and Returns Policy for AmazonifyAds

At AmazonifyAds, client satisfaction is our top priority. This Refund and Return Policy (“Policy”) outlines the circumstances under which refunds may be requested and processed for the services provided by our Amazon PPC Agency.

Service Delivery

Our services, including Pay-Per-Click (PPC) campaigns, are digital and intangible, meaning they are not physical products that can be returned. As such, traditional ‘returns’ do not apply to these services.

Refund Eligibility

Refunds may be considered under the following conditions:

  • Pre-Service Cancellation: If you cancel your service order before any work has commenced, we will issue a full refund. Written notice of cancellation must be provided at least 48 hours before the scheduled start of services.
  • Unsatisfactory Service: If you are not satisfied with the services provided, you must notify us in writing within seven (7) days of service delivery. We will review your concerns and work to address the issue. If it is determined that we did not fulfill the agreed-upon scope of work, we may issue a partial or full refund at our discretion.

Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

  • Services delivered in full, in accordance with the agreed service proposal, are non-refundable.
  • Fees related to third-party tools, software, or services required for the PPC campaign are non-refundable.
  • No refunds will be given for dissatisfaction stemming from unrealistic expectations or factors beyond our control, such as changes in Amazon’s policies or market conditions.

Refund Request Process

To request a refund, please email us at info@amazonifyads.com with the following details:

  • Your name and contact information
  • Service order date and invoice number
  • Reason for the refund request

We will review and respond to your request within ten (10) business days.

Refund Method

Approved refunds will be processed using the original payment method.

Changes to This Policy

We reserve the right to update this Policy at any time. Any significant changes will be posted on our website or communicated via email.

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